Test script failures
Two of the most common failed test scripts during certification are those related to partial refunds for tokenized cards and 3DS 2 frictionless flows.
For acquirers who have built their system for refund and partial reversal functions with the legacy PAN of the card, there will be challenges with this process when it is performed on a tokenized card. The same logic will have to be used with the tokenized PAN, which can make for an adjustment period for acquirer developers.
The second of the two most common failures of the test scripts is with the implementation of the 3DS 2 frictionless flow. During certification, the 3DS 2 system will review the logs of the transactions that were performed to verify that the implementation of the frictionless flow was correctly implemented by the acquirer.
Any discrepancies between the implementation as described in the documents and the transactions in the logs will result in the certification package being sent back to the acquirer for rework.
Documentation and audit gaps
In addition to the test scripts, the certification packages will be reviewed against the documentation of the implementation that was submitted with the certification documents. Additionally, the audit logs of the test scripts will be reviewed against the documentation.
Any gaps between the two will result in the certification package being returned to the acquirer for rework.
Scheme review queues
Finally, the certification package will be sent to the card schemes for review by their representatives. There is no commitment from either Mastercard or Visa to deliver their certification representatives to an acquirer within a specific timeframe.
Therefore, an estimated two to three weeks of certification will factor in the length of the review queue by the schemes' representatives.
While the certification stage for most acquirers will last between four and six weeks, a two to three-week buffer will account for the review queue should the certification representative take longer than estimated.