Careers

Join team DECTA

Join our team of professionals, be inspired to develop innovative payment products, and let our personal growth be part of our company’s success! Together we will create a future of more secure and convenient payment solutions for businesses and financial institutions worldwide.

Dynamic work in a rapidly growing FinTech company
Great colleagues, fun and collaborative working atmosphere
Professional and personal development opportunities
Competitive remuneration and social benefits package

Our Team

DECTA is a fast-growing multicultural team from various backgrounds. We are united by one common goal –connecting 2000+ merchants across 32 countries with their clients by providing secure, modern and convenient payment solutions.

Our team is dedicated to providing the best possible services for our merchants, not only by building payment technologies, but also by providing outstanding customer support.

Did you know that the DECTA team consists of speakers of 10 different languages? English, Russian, Latvian, French, German, Lithuanian, Spanish, Ukrainian, Japanese and Korean – a good starting point to conquer the world.

Ours is a friendly and motivational working environment. We inspire each other to seek constant improvement, take on new challenges and prove only the sky is the limit.

Scale for success together with DECTA.

Available Positions

Responsibilities:

Build and maintain real-time dashboards.

Develop automated reports covering transaction flows, success rates, and decline reasons.

Proactively identify and propose new areas of analysis and reporting.

Collaborate with internal teams to ensure reports align with business needs.

Explore lightweight BI tools or processes to increase the teams independence from central BI resources.

Support reconciliation processes and ensure data accuracy.

Requirements for candidates:

Experience with SQL is a plus.

Experience with BI/visualization tools (Power BI, Tableau, Looker, etc.).

Strong analytical mindset, able to identify trends and recommend improvements.

Excellent communication skills for gathering requirements from stakeholders.

Familiarity with payments or fintech will be considered a strong advantage.

Knowledge of Latvian, English and Russian languages.
Responsibilities:

Build and maintain strong, long-term relationships with clients, ensuring high satisfaction and retention.

Understand client business models, processing needs, and growth plans to offer tailored solutions.

Bridge the gap between technical teams and business stakeholders. Coordinate with product and tech teams to resolve issues or implement custom configurations.

Identify upselling and cross-selling opportunities based on client needs and processing trends.

Support clients in optimizing their payment processing flows, risk/fraud strategies, and compliance requirements.

Prepare and present regular performance reviews and reporting dashboards to clients. Work internally with sales, product and compliance teams to advocate for client needs.

Requirements for candidates:

Previous experience in account management, customer success, or a similar client-facing role. Previous work experience in a bank or financial institution is a must.

Technical fluency and ability to explain complex solutions in a simple way.

Strong communication and negotiation skills with the ability to build trust quickly. Analytical mindset with problem-solving skills and attention to detail.

Fluent in English and Latvian, other languages will be considered as an advantage. These language skills are essential for communicating effectively in DECTA Group's multicultural environment, participating in various training courses, and communicating with customers around the world.

Having a technical background or understanding of APIs and integrations will be considered as an advantage.

Readiness for occasional business trips and in-person client meetings.
Who We Are Searching For:

Business analyst with a strong IT background who can simplify complexity and turn challenges into clear, actionable steps.

You naturally take charge of projects from the initial idea to the final product ensuring everything runs smoothly along the way.

If you're a problem-solver who loves structure and can break down technical jargon into plain, everyday language and translate everyday language back into technical terms, this role is for you!

Strong Analytical Skills: You can break down complex problems and find clear solutions.

Visual Storytelling: You simplify and show complex ideas with easy-to-understand diagrams and flowcharts.

Creative Problem-Solving: You come up with fresh and simple solutions even for challenging issues.

Requirements for candidates:

Clear Communication: You explain technical ideas in a way that everyone can understand.

Good Web Knowledge: You understand how data moves between user interfaces, APIs, and databases.

Dependability: You take responsibility for your work and ensure it meets high standards.

IT Experience: At least 2 years working as a business analyst in the IT field. Education: A degree or diploma in Computer Science, Information Technology, Business management or a related area.

Card payment lifecycle expertise - understand the journey of a transaction from the moment a card is tapped to the final settlement with the merchant.

Education: A degree or diploma in Computer Science, Information Technology, Business management or a related area.
Responsibilities:

Transaction Monitoring (Fraud and AML)

Analyse WebShield alerts

Oversee transaction monitoring rules and evaluate their effectiveness

Control the compliance of the merchants with the rules of Visa and Mastercard

Analyse merchant activity during the onboarding and ongoing monitoring stages; Follow the chargeback and fraud rates of merchants

Provide merchant statistics to other departments and Communicate with other departments

Requirements for candidates:

Experience in a similar role within the financial services industry

Knowledge of Know Your Customer (KYC) requirements and Customer Due Diligence (CDD) procedures

Ability to work both independently and as part of a team

Relevant professional qualifications will be an advantage

Language skills: Latvian, English, Russian