Streamlined payment processing for Zenhotels and Ostrovok
This solution enables the service provider to seamlessly improve their payment process, while allowing end-users to make fast and convenient online payments when booking apartments or hotels.
Zenhotels and Ostrovok are popular international hotel booking platforms, providing its customers with the broadest selection of more than 850,000 hotels. Having signed direct contracts with more than 3,400 hotels in Russia and CIS in just one year, the company is the one of the fastest-growing service providers in the country. Extending their leadership worldwide, Ostrovok was named as “The Best Internet Service” by National Geographic Traveller Awards and the company intends to continue delivering a seamless booking experience combined with the lowest rates.
To create a positive customer experience during the booking process, smart, secure and fast payment processing is an absolute must. Decta`s payment processing solution is tailored to meet the specific needs of travel agency services and designed to adapt to new industry updates, while providing flexibility for future changes. The solution comprises several technical features, which optimise each stage of the payment process, minimise fraud and chargebacks, while maximising payment conversion - a significant advantage for companies operating in the travel industry.
The dynamic descriptor feature gives the agency the ability to modify payment statements for any transaction, with the discretion to change this information according to Zenhotels’ and Ostrovok’s requirements, reducing the number of chargebacks and minimising dropouts.
Decta`s payment platform is seamlessly integrated into the booking/settlement system and enables Zenhotels and Ostrovok to accept payments easily and securely across popular payment channels. Decta provides the travel agency with a smart online fraud management solution, which helps minimize the impact of fraud, while improving payment conversion.
“Decta is a preferred payment processor for many travel agencies, which make up the significant part of our customer's portfolio, with a proven track record of successfully implemented projects in this industry. We are really happy to deliver this payment solution to Zenhotels and Ostrovok and to accompany them through every stage of the project, helping them to create a compelling offer for their customers.”, says Mark Andreev, CEO at Decta.
“Decta has really impressed us with its professional consultancy, customer support and fast onboarding process.”, says Ivan Shishkin, Head of Payment services at Ostrovok. “This project leverages Decta's unrivalled expertise in online payment processing and represents an easy-to-operate solution that supports our business strategy.”
Decta Limited, fully licensed e-money institution, authorised by the FCA UK to provide financial services, is one of the most advanced processing centers and a leading provider of end-to-end solutions for payment processing, acquiring and card issuing for customers including banks, Payment Services Providers, and online merchants worldwide. More at decta.com
ABOUT ZENHOTELS AND OSTROVOK
www.zenhotels.com and www.ostrovok.ru are online accommodation booking services operated and controlled by Emerging Travel Inc., a Delaware corporation. At zenhotels.com and ostrovok.ru, you'll find low prices, broad selection of properties worldwide, world-class 24/7 customer support, and a seamless booking and payment process.