Arsia Group
Case study
Arsia Group was offered an efficient acquiring solution to accept Visa and Mastercard cards, which allowed multi-currency processing for ticket providers. #OnlineAcquiring #Travel

Client Profile

Arsia Group is railway ticket provider operates in more than 50 countries in the world. Company functions under three main brand names: Rail Ninja, Russian Train Tickets and Russian Trains, all of which are bounded by the main value of Arsia group – quality and convenience for their customers. Best train connections allowed winning World Travel Awards, whereas helpful, multilingual customer support answered over 15 000 live chats 24/7. 

Challenge

  • Flexibility in settlements avoiding payment delays
  • Solution to accept Visa and Mastercard cards

Solution

  • Multi-currency
  • Payment by link and invoice
  • Mail Order and Telephone Order payments
  • Adoptability of the gateway (API)
  • Dispute Management and Chargeback Processing 

Results

  • Improved conversion
  • 9.2 satisfaction rating on Trustpilot
Please check full article with ther client's review.
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