Decta is a fast-growing, financial technology company focusing on a payment and card industry. We provide a full range of payment solutions for online businesses allowing our partners to support their customers around the world and allow them to pay online safely and securely.
We are a team of professionals, striving to achieve an excellence in everything we do, supporting our customers and helping them to solve every problem they face.
Working for Decta also brings some great benefits. We offer a competitive package and exceptional opportunities for both professional and personal development. If you aim to realise and discover your true potential, enjoy working with others in a friendly atmosphere and ready to go the extra mile to achieve your goals, Decta is the right place for you to be.
We offer
- Dynamic work environment in a rapidly growing technology company
- Friendly work atmosphere
- Professional and personal development opportunities
- Competitive salary and social guarantees
Join us
Would you like to be a part of our team of professionals, inspired to develop innovative technologies and contribute to the company’s success? Together we’ll create solutions for a more secure and convenient people lives.
We are hiring
System Analyst
Essential Duties And Responsibilities
- Devise ways to add new functionality to existing computer systems;
- Analyze information system requirements and develop technical requirements and specifications;
- Improve and develop existing technologies;
- Implement new systems/products by choosing and configuring software;
- Oversee the installation and configuration of new systems;
- Develop and maintain project documentation;
- Ensure information system and service quality.
Knowledge & Experience
- Bachelor’s degree in IT or computer-related field;
- Strong analytical skills to understand business processes, systems and data requirements;
- Experience in IT project management;
- Proven ability of defining and documenting IT requirements;
- Expertise in payment card industry and/or financial accounting will be considered as advantage;
- Be initiative and able to work in a fast-paced environment;
- Knowledge of languages (English, Latvian, Russian) is a must.
We offer
- Dynamic and employee-friendly work environment in a rapidly growing IT company;
- Professional and personal development opportunities;
- Competitive salary and social guarantees.
Location: Riga, Latvia
Time: full-time
Sales Manager
Essential Duties And Responsibilities
- Set individual sales targets
- Attract potential customers
- Establish relationships with potential customers
- Sell company`s products to customers
- Provide customers with information about company`s products
- Meet and negotiate with potential customers
- Prepare regular sales reports
- Prepare and monitor budgets
- Conduct market research, as well as competitor and customer analysis
- Analyze data to identify sales opportunities
- Attend trade meetings and industry conventions
Knowledge & Experience
- Business degree or related professional qualification
- Strong organizational and sales driving skills
- Excellent communication skills
- 1 year previous experience in product sales
- Fluent English
- Ability to work autonomously without supervising
Location: Riga, Latvia
Time: full-time
Technical Support Specialist (day and evening shift)
Essential Duties And Responsibilities
- Ensure the highest levels of customer service in a collaborative environment with a keen focus on helping people resolve issues and problems as the first point of contact at the Help Desk.
- Troubleshoot or escalate issues as appropriate, in a timely manner while communicating clearly and proactively throughout the customer's experience until resolved.
- Utilize excellent customer service skills and ensure proper recording, documentation and closure of trouble tickets as you grow your knowledge of help desk procedures, products and services.
- Work proficiently with minimal daily guidance.
Knowledge & Experience
- Bachelor degree or under-graduate (Finances, IT)
- Good knowledge of English, Russian and Latvian
Location: Riga, Latvia
Time: full-time
Account Manager (Customer Relations)
Essential Duties And Responsibilities
- Perform customers` verification and further on-boarding process
- Provide customers with information about company`s products and offer new products to existing portfolio
- Conclude contracts with customers
- Day-by-day communication with customers
- Organize meetings with new/existing customers
- Maintain and retain existing customers by building long-term relationships
- Continuous improvement of customer relationship process
Knowledge & Experience
- Business degree or related professional qualification
- High level of responsibility
- Excellent communication skills
- At least 1-year previous experience in customers’ relationship management
- Fluent English and Russian, other language is an advantage
- Ability to work autonomously
- To use own initiative, set priorities and make decisions
- Ability to work in a fast-moving and a pressure environment
Location: Riga, Latvia
Time: full-time
Please contact us to learn more or send your CV to cv@decta.com
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